Wrong Item Received
If your delivery is incorrect for any reason i.e.an item has missed from your order or you have received the wrong item then we will automatically replace or refund your order at your request. it you require a refund then packages themselves. we will then ask you to return the the goods, and upon arrival at our offica we will refund you via your original payment method.
Items Faulty on Arrival
if your items turn out to be faulty on arrivalthen we also ask that let us know immediately via our contactus from, or email. Items should be returned in their original packaging any accompanying documentation or accessories. if we can verify the fault at our end then we will issue a replacement to be sent out the very same day. we can also issue a full refund if you wish and your payment will be returnd via your original payment method. We will analyze return goods and if they prove not faulty then we will return the item to you and you will be liable for return transit costs.
Items Damaged in Transit
If any items have been damaged in transit , we ask that you report it to us immediately upon receipt of the goods. Items should be returned in their original packaging complete with accessoires and documents. Once received back to our base we will issue a replacement item or refund the full value of your order via your original method of payment.
If you change your mind
if you have simply changed your mind about any item you have ordered and want to return it to us, then in line within the first 7 days of your purchase or receipt of the goods.The products must not be opened, used or tested and they must be returned in the exact same from as which they were received by yourself / posted by us. Again, once we have received the product back to us we will issue a full refund for you via your original payement method.
Items Damaged in Transit
if your package arrives opened or ripped for any them we ask that you return the items if unhappy.Agains we offer you a replacement product or refund via your original payment method whichever you prefer.please note that the above retuns policy does have some limitations and especially with stimulants and salts due to the sensitive nature of the product when it is been opened at all we can not accept any return.
We are a medical organization sell and distribute our products all over the world and fully reserved for adults in the age range between 19and over.However,it is abviously possible to consult you and place your orders without or with a prescription.
+380 66 322 1537